{"own":0,"sum":206,"rows":[{"id":"imp-458","body":"I took public transport to this branch and walked quite a distance from the train station.\nIt was a cooling place after the hot walk.\nI did not have to wait long in the queue.\nI was called by gentleman who is featured on the website. He was attentive and very efficient. Although my matter was complicated, he was efficient and took a little extra time. He was unhurried but firmly in control to sort and settle my matter. He explained his moves as we went along and completed my query with very littlefuss.They did not let me down and I have been banking with them over 50 yrs","author":"Rainbow Sky","rating":5,"source":"Google Review","date_text":"8 months ago","test_data":true,"local_guide":true,"author_photos":20,"author_reviews":22},{"id":"imp-459","body":"Private bank located inside the hotel. Located in the city center. Easy to find park. Custoner banking is located iat the ground floor. Staff are quick to respond and customer friendly.","author":"Shanoor CD","rating":5,"source":"Google Review","date_text":"4 years ago","test_data":true,"local_guide":true,"author_photos":4284,"author_reviews":699},{"id":"imp-460","body":"Professionals and efficients. After entrance u can easily notice the line for you to get numbers according to what your services required... Person in-charge here is very efficient and know how to served their clients very well. I'm done doing business here with less then 15 minutes as a staff at the front desk did an extra miles by offering me his help to made my transactions easier and I don't have to go up for submitting the paper by myself. Good service and great bank staff","author":"zues lieey","rating":5,"source":"Google Review","date_text":"5 years ago","test_data":true,"local_guide":true,"author_photos":33667,"author_reviews":624},{"id":"imp-461","body":"Called customer service to obtain the SC Mobile Key and was assisted by SYU, who was very knowledgeable and patient. He guided me step by step to resolve the issue and clearly explained the reasons behind all the necessary security measures. I’m very pleased to have had him attend to me. Thank you and Good Job SYU !","author":"Ng Jackie","rating":5,"source":"Google Review","date_text":"10 months ago","test_data":true,"author_reviews":9},{"id":"imp-462","body":"Came across sarla Devi.\nGreat experience and very smart helpful and a experienced young lady.\nHelped me with some title issues of my property and as promised got my work done prior to commitment.\nThe bank should recruit more sarla devis into their team.\nAs compared to rude and negative attitude by an normal operator she changed my opinion to bank.\nThanks Sarla Devi\nRahul Bajaj","author":"Shiv Shakti","rating":5,"source":"Google Review","date_text":"7 months ago","test_data":true,"author_photos":3,"author_reviews":9},{"id":"imp-463","body":"I had a fantastic experience at Standard Chartered today, thanks to Ms. Cammie. She was incredibly helpful in resolving my banking queries, including arranging a card replacement and assisting with online banking issues. Her patience, knowledge, and professionalism made the process smooth and stress-free. Truly outstanding service—thank you, Ms. Cammie!","author":"Azalea Aris","rating":5,"source":"Google Review","date_text":"a year ago","test_data":true,"author_photos":1,"author_reviews":11},{"id":"imp-464","body":"The Receipt for cheque bank-in is First Class, significantly better than local banks. Maybank & CIMB are similar, RHB has plenty of room for improvement.","author":"Norman Seah","rating":5,"source":"Google Review","date_text":"8 months ago","test_data":true,"local_guide":true,"author_photos":266,"author_reviews":69},{"id":"imp-465","body":"I recently visited Standard Chartered Bank @ Equatorial Plaza KL and was thoroughly impressed by the exceptional service I received. All the staff were incredibly friendly and helpful, making my visit a pleasant experience.\nA special mention goes to Susan for her excellent customer service. She was accommodating and went above and beyond to assist me in every way possible. Her professionalism and dedication are truly commendable.\nI also received good service from Jess and Arvind, who were both attentive and efficient.\nOverall, my experience at Standard Chartered Bank, Equatorial Plaza was outstanding and I highly recommend this branch to anyone seeking top-notch banking services.","author":"Jugal Kishor Shivlal","rating":5,"source":"Google Review","date_text":"2 years ago","test_data":true,"local_guide":true,"author_reviews":17},{"id":"imp-466","body":"I arrived upset and angry becos so many things doesn't work out.\nMet Ms Leong at Prority counter and she is so patience and helpful\nThanks to her I have everything settled.\nBank should give her more support and help as she seemed to be overloaded with work.\nCustomer service aka Frontline is tough work. Bank should give them more holiday and annual leave for happy employees make customers happy. Better than having to spend money on perks to find new customers. When Frontline Staffs like Ms Leong makes customer like me happy, I will recommend more customers to the bank. It's that simple.","author":"Travel And food","rating":5,"source":"Google Review","date_text":"3 years ago","test_data":true,"local_guide":true,"author_photos":1212,"author_reviews":277},{"id":"imp-467","body":"Standard Chartered is Good Bank Love From Marvel Studio Microsoft HP Optimus Prime Bill Hewlett","author":"Thilip Kumar Supermanium","rating":5,"source":"Google Review","date_text":"10 months ago","test_data":true,"local_guide":true,"author_photos":184,"author_reviews":14},{"id":"imp-468","body":"I experienced some difficulty in accessing my online banking on 28/6/23.Walk in into the branch on same day.I was greeted by Ms Cammie and she immediately worked on helping to sort out the issue.Thank you so much to Ms Cammie on her prompt action and knowledge in solving the matter.","author":"P.Dharumadhurai Gopal Palany","rating":5,"source":"Google Review","date_text":"3 years ago","test_data":true,"local_guide":true,"author_photos":1,"author_reviews":21},{"id":"imp-469","body":"The staff from front desk was friendly. She assisted me with smile and care. I visit thw branch a couple time and I'm satisfied with the service.","author":"Phyomama Soe","rating":5,"source":"Google Review","date_text":"2 years ago","test_data":true,"author_photos":7,"author_reviews":7},{"id":"imp-470","body":"Went to the main branch\nEfficient service\nPolite helpful staff\nSpecial appreciation to Kaslyn, she made banking easy as possible. Prepared all documents, arranged counter. Keep doing so. 👍","author":"Ruslan Annasahatov","rating":5,"source":"Google Review","date_text":"6 years ago","test_data":true,"author_photos":4,"author_reviews":11},{"id":"imp-471","body":"Staff is polite and fast. My concern was resolved in less than 10 minutes. Keep up the great work!!!","author":"Ken Caoyonan","rating":5,"source":"Google Review","date_text":"4 years ago","test_data":true,"local_guide":true,"author_reviews":25},{"id":"imp-472","body":"Nice Office tower, very difficult to find parking and the parking fees is expensive. High security but poor communication of security guard, all foreigner that can nt speak english or Malays","author":"Sei F.S","rating":4,"source":"Google Review","date_text":"9 years ago","test_data":true,"local_guide":true,"author_photos":356,"author_reviews":430},{"id":"imp-473","body":"2 weeks agoNew\nQuick service!","author":"Christian Paul","rating":5,"source":"Google Review","test_data":true,"local_guide":true,"author_photos":58,"author_reviews":41},{"id":"imp-474","body":"Well managed","author":"prema baskaran","rating":4,"source":"Google Review","date_text":"a month ago","test_data":true,"author_photos":1,"author_reviews":9},{"id":"imp-475","body":"Very good service and the good part is that they listen and give time to the customers","author":"charan vasuki","rating":5,"source":"Google Review","date_text":"4 years ago","test_data":true,"local_guide":true,"author_photos":561,"author_reviews":141},{"id":"imp-476","body":"Established bank. Main branch has the most branch staff than any other Standard Chartered branches.","author":"Jason Lee","rating":5,"source":"Google Review","date_text":"9 years ago","test_data":true,"local_guide":true,"author_photos":844,"author_reviews":892},{"id":"imp-477","body":"Great customer service!","author":"Eunkyung Park","rating":5,"source":"Google Review","date_text":"a year ago","test_data":true,"author_reviews":1}],"count":48,"sources":{"Google Review":48},"imported":48,"distribution":{"1":8,"4":2,"5":38}}