Reviews of Moomoo Securities Malaysia Sdn. Bhd.
This is page 3 of 27 of the reviews SmartChecker holds for Moomoo Securities Malaysia Sdn. Bhd.. What the public registers say about the company is set out on its record page, not here.
What does SmartChecker make of Moomoo?SmartChecker 怎么看 Moomoo？Apa pandangan SmartChecker tentang Moomoo?
Written by Pang Hui JuanDirector of Online Broker Research
Fact-checked by Ng Kok HeiManaging Malaysian Partner
Fact-checked
I’ve been looking into Moomoo, and I’ve noticed that many people in Malaysia are not aware of its regulatory history and the regulatory issues involving Moomoo and related entities in different countries.
Moomoo is a popular trading platform known for its user-friendly app, advanced market data and strong marketing presence. However, investors should also understand the regulatory history of Moomoo and its related Futu entities in different countries. Regulatory actions involving one entity do not automatically apply to every Moomoo entity worldwide.
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Moomoo in the United States: In December 2025, FINRA fined Moomoo Financial Inc. US$125,000 over issues involving Large Options Positions Report (LOPR) reporting and supervisory procedures. The case involved the U.S. entity, not Moomoo Malaysia.
Moomoo in Japan: In June 2026, Japan’s Securities and Exchange Surveillance Commission (SESC) recommended administrative action against Moomoo Securities Japan. The regulator identified issues involving the classification of certain U.S.-listed ETFs and ETNs as eligible for Japan’s NISA tax-exempt investment scheme. The investigation also identified issues involving customer handling, securities transfers and system-risk management. This case involved Moomoo Securities Japan, not necessarily Moomoo’s Malaysian entity.
Moomoo and Futu in China: In May 2026, Futu Holdings announced that certain Futu-related entities had received an Administrative Penalty Pre-Notification Letter from China’s securities regulator. The proposed measures involved securities, public-fund sales and futures-related activities in mainland China. The total proposed penalty was approximately RMB1.85 billion (about US$271 million). This was a proposed penalty, not a figure that should automatically be described as a final fine.
Investors should be aware that Moomoo and related entities have been subject to regulatory investigations, enforcement actions and penalties in certain jurisdictions, including the United States, Japan and China. Check which legal entity serves your account before applying another entity’s regulatory record to it.
我在研究 Moomoo 时发现，许多马来西亚用户并不了解 Moomoo 及相关实体在不同国家的监管历史。Moomoo 以操作友好的应用程序、进阶市场数据和强势营销而闻名，但投资者也应分清提供账户服务的具体法人。
美国方面，FINRA 于 2025 年 12 月因大型期权头寸报告（LOPR）及监督程序问题，对 Moomoo Financial Inc. 罚款 US$125,000。这项行动针对美国实体，并非 Moomoo Malaysia。
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日本方面，日本证券交易等监视委员会（SESC）于 2026 年 6 月建议对 Moomoo Securities Japan 采取行政行动，涉及部分美国上市 ETF 和 ETN 的 NISA 资格分类、客户处理、证券转移及系统风险管理。这是日本实体的案件。
中国方面，Futu Holdings 于 2026 年 5 月公布，若干 Futu 相关实体收到证券监管机构的行政处罚事先告知书，拟议处罚总额约 RMB1.85 billion（约 US$271 million）。这是拟议处罚，不应直接称为最终罚款。
不同司法管辖区的调查、执法或处罚不能自动套用到全球每一家 Moomoo 实体。开户前应先确认究竟是哪一个法人为账户提供服务。
Saya telah meneliti Moomoo, dan saya perasan ramai orang di Malaysia tidak menyedari sejarah kawal selianya dan isu kawal selia yang melibatkan Moomoo serta entiti berkaitan di beberapa negara.
Moomoo ialah platform dagangan popular yang dikenali dengan aplikasinya yang mudah digunakan, data pasaran yang mendalam dan kehadiran pemasaran yang kuat. Namun pelabur juga perlu memahami sejarah kawal selia Moomoo dan entiti Futu berkaitannya di negara-negara berbeza. Tindakan kawal selia terhadap satu entiti tidak terpakai secara automatik kepada setiap entiti Moomoo di seluruh dunia.
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Moomoo di Amerika Syarikat: pada Disember 2025, FINRA mengenakan denda AS$125,000 ke atas Moomoo Financial Inc. berhubung isu pelaporan Large Options Positions Report (LOPR) dan prosedur penyeliaan. Kes itu melibatkan entiti Amerika Syarikat, bukan Moomoo Malaysia.
Moomoo di Jepun: pada Jun 2026, Securities and Exchange Surveillance Commission (SESC) Jepun mengesyorkan tindakan pentadbiran terhadap Moomoo Securities Japan. Pengawal selia itu mengenal pasti isu berkaitan pengelasan ETF dan ETN tersenarai AS tertentu sebagai layak di bawah skim pelaburan bebas cukai NISA Jepun. Siasatan itu turut mengenal pasti isu berkaitan pengendalian pelanggan, pemindahan sekuriti dan pengurusan risiko sistem. Kes ini melibatkan Moomoo Securities Japan, bukan semestinya entiti Moomoo di Malaysia.
Moomoo dan Futu di China: pada Mei 2026, Futu Holdings mengumumkan bahawa beberapa entiti berkaitan Futu telah menerima Surat Pra-Notis Penalti Pentadbiran daripada pengawal selia sekuriti China. Langkah yang dicadangkan melibatkan sekuriti, jualan dana awam dan aktiviti berkaitan niaga hadapan di tanah besar China. Jumlah penalti yang dicadangkan ialah kira-kira RMB1.85 bilion (sekitar AS$271 juta). Ini penalti yang dicadangkan, bukan angka yang patut terus disifatkan sebagai denda muktamad.
Pelabur perlu sedar bahawa Moomoo dan entiti berkaitannya pernah tertakluk kepada siasatan kawal selia, tindakan penguatkuasaan dan penalti di bidang kuasa tertentu, termasuk Amerika Syarikat, Jepun dan China. Semak entiti undang-undang mana yang melayan akaun anda sebelum mengaitkan rekod kawal selia entiti lain dengannya.
Reviews are written by SmartChecker members about their own experience and checked against our review rules. No company can pay to add, change or remove one.
Top mentions
All reviews 524 reviews
- a year ago
Carysmelette
Omg just registered and I already feel annoyed by their calls! How can Bursa approved such scammer activities in Malaysia?!!!
- 7 months ago
Nurul Faqiha
I’ve visited the Moomoo store many times, and the experience has always been great. The staff are very friendly, helpful, and professional in assisting with any questions. No appointment needed, you can walk in anytime which make it very convenient. its recommended for anyone who needs support or wants to learn more about the platform.They also have more promotions available in-store, and the staff will clearly explain the benefits. Definitely recommended for both new and existing users. Very convenient and great service overall.
- 6 months ago
Aizat Hakimie
I had a very pleasant experience here. The staff (Qis,Qiha,Caden,Derrich) were extremely professional, friendly, and attentive throughout my visit. They explained everything clearly and made sure I was comfortable at every step. Truly appreciate the excellent service highly recommended
- 7 months ago
WH Hong
I have been using Moomoo Malaysia for trading, and the experience has been excellent so far. I also recently participated in the Moonetwork seminar, which was very insightful and helpful in enhancing my understanding of the market.
- 6 months ago
SH Tiong
体验感极佳 工作人员服务态度好 很快就解决我的问题 45 xiangyu yong Had a great experience overall. The staff there, Qiha was friendly, professional, and very attentive, making the whole process smooth and pleasant. A good platform to trade. Everything was well-organised, and the quality of service exceeded my expectations. I truly appreciate the effort and care put in, and I would definitely recommend this place to others. Will be happy to return again!
- 7 months ago
Vishagan Vel
Wow it’s convenient to have a moomoo store here. Caden helped me opened account and yeah i won free coca cola shares with their scratch and win program. Staffs here are all helpful.
- a year ago
Yeemun Chin
Finally, moomoo has a physical store in Malaysia! This is a great step forward for users like me. It shows their commitment to growing in the local market and supporting investors better. The store is clean, modern, and the staff are friendly and helpful. It’s nice to have a place where we can ask questions, learn more about investing, and get support in person.This is a big win for moomoo users—well done!
- 7 months ago
Sia Wei Kian
I am very impressed with Moomoo Malaysia, they even have retail store now to assist us in opening account and app enquiries as well. This is my current platform for investment, so far i'm very satisfied with it! Keep up the good work!
- 7 months ago
LitChin Lee
Love the customer experience here at Moo Moo store! Everyone was so friendly and helpful in explaining their products in detailed to me, especially Caden who helped me with account opening and was patient in finding solutions when my account funding got delayed.
- a year ago
Desmondsau
Very good explanation in details about trading app features with patient and friendly service.
etf_luna3006
Average Stock Search
The the stock search interface is understandable, but the mock layout could be simpler and more consistent. This example is being assessed for design clarity.
mika_ticker_236
A Strong First Impression: Performance Visualization
The performance visualization uses a clean style that helps communicate trends. The simple visual treatment makes the feature approachable in this UI test.
tess_value_238
A Strong First Impression: Market Data Presentation
The market data cards are compact and clearly labeled, making them easy to compare. The simple visual treatment makes the feature approachable in this UI test.
milo_finance_220
Clean and Helpful: Screen Layout
The overall screen layout is polished and provides enough breathing room between components. The information hierarchy is especially well considered for a financial app.
stock_jo5035
Helpful Help Center
The organization of the help-center structure makes the relevant information easy to locate in this prototype-style review. I am focusing on ease of navigation here.
data_kim5180
Highly Readable Learning Center
The way the learning section is displayed makes the content easy to digest. A strong example of a clean interface. The overall presentation is the main focus of my feedback.
etf_amy5093
Impressive Research Tools
The visual structure around the research-tool interface stands out positively. I would happily use a layout like this. I am considering how a new visitor would read it.
chart_ben5067
Polished ETF Discovery
There is a nice balance of detail and simplicity in the ETF browsing section. It looks ready for further usability testing. I am looking at the flow from a usability perspective.
learner_jo5096
Highly Readable App Layout
The way the app layout is displayed makes the content easy to digest. A strong example of a clean interface. This example is being assessed for design clarity.
etf_dan5122
Excellent Charts
The the chart presentation is presented very clearly in this sample scenario. The design feels polished and easy to follow. I am looking at the flow from a usability perspective.